On June 27th the Excellence Awards were presented by online travel agency Travelocity. Grand Velas Riviera was the recipient of two awards; the ‘Top Producer’ and ‘Travelocity Super User’.
The ‘Top Producer’ award not only recognizes sales of room nights since 2012 but favorable reviews and levels of guest satisfaction. The “Travelocity Super User” award was presented by Market Managers to Belinda Ocampo, OTA Coordinator for the resort. This award is reserved for experts who properly manage the extranet, are proactive, dynamic, participative, and provide a rapid and efficient response to all requests.